How Can We Help You?

We want to make your buying & selling experiences the best it can be. When you have a question that needs answering or an issue that needs addressing, we’ll be here to to help. Our Help Desk is where you can learn how to use Sojine, find information about sojine including our policies, terms, read through our safety guides, or contact our client support team. To learn how to get even more out of Sojine, see our articles, tips, tutorials, and more on The Sojine Blog.

  • You can find our  step-by-step video walkthrough on how to place an ad pn our Youtube page by clicking here or contact our customer support team for complete guide on how to use sojine.com

  • You only have to register if you wish to place an ad or open a store. You can browse and respond to the ads without registering.

  • Yes, advertisements are checked by the sojine.com team once the advertisement is placed then approved once the advertisement has been moderated.

  • Billions buyers are using the Internet every day. As a seller, you can tap into millions of qualified buyers who uses our  trusted site for the ability to search locally by specific area, price range, and features to find a local item or service that suits their needs. You can make it easy for them to find what you're selling by taking advantage of this site's capabilities and providing photos

  • At the top right-hand corner of every page, you will see Sign-In. (If it shows your name/profile image you are logged in).  Please click on that link.

  • No. The information that you provide during registration does not show up on your ads, only your username. However, you can decide to show or hide your email and/or phone number that appear for buyers to see via your dashboard

  • Featured ads are highlighted on the main classifieds page and always appear that the top of the ad listings, both in the “Browse All” listing and the individual categories. Those who choose to feature their ad get the benefit of having their ad must more visible among the many other ads posted.

  • Sometimes browsers will cache a web page and hitting “refresh” doesn’t always work to truly refresh the page. Try to clear cache or press “Ctrl+Shift+R” to force a full refresh. 99% of the time, that fixes the issue and shows that your ad is, indeed, posted.