Frequently Asked Questions
We want to make your buying & selling experiences the best it can be. When you have a question that needs answering or an issue that needs addressing, we’ll be here to to help. Our Help Desk is where you can learn how to use Sojine, find information about sojine including our policies, terms, read through our safety guides, or contact our client support team. To learn how to get even more out of Sojine, see our articles, tips, tutorials, and more on The Sojine Blog.
To post an ad to sell a product, you will need to create an account on the website and then click on the "Post Your Ad" button. From there, you can enter the details of the product you wish to sell, including a title, description, and photos.
To search for a specific product, you can use the search bar located at the top of the website. Simply enter keywords and location related to the product you are looking for and press enter.
To contact a seller about a product, you can click on the "Phone Number", "Chat" or "Email to Seller" button located on the ad for the product. From there, you can enter your message and send it to the seller.
To pay for a product, you will need to arrange payment with the seller directly. Some classified ad websites have a built-in payment system, but many rely on payment methods like PayPal, Venmo, or bank transfer.
It can be difficult to know if a product is legitimate, but you can take steps to protect yourself by researching the seller and the product before making a purchase. Additionally, be aware of red flags like unrealistic prices, poor quality photos, or vague product descriptions.
To report a fraudulent ad, you can click on the "Report" button located on the ad. From there, you can select the reason for the report and provide any additional information that may be helpful.
Sojine is committed to helping people safely buy, sell and trade with one another in accordance with applicable laws, policies and regulations. You can check our policies pages for more detail.
Posting ad on sojine.com is totally free but to further promote your listing would acquire charges based on the duration of the ad or the category it falls under.
To delete an ad, you can go to your account settings and select the option to delete the ad.
To edit an ad, you can go to your account settings and select the option to edit the ad.
It takes is typically within 24 hours for your ad to be approved. If time elapse, you can reach out to our customer support for help.
To know if your ad is active, you can go to your account settings and check the status of the ad.
To increase the visibility of your ad, you can try to use relevant keywords in the title and description, include high-quality photos, and offer competitive prices. You can also subscribe to our featured ads section.
To handle a problem with a product after purchase, you can contact the seller directly and explain the issue.
To protect your personal information while using the website, you should be cautious about sharing sensitive information like your home address or financial information with strangers. You should also make sure that the website has a secure connection (https) and has a good reputation.
To avoid scams on the website, you should be wary of sellers who are unwilling to provide information or photos, who offer unrealistic prices, or who ask you to pay through untraceable methods. Additionally, you should always be sure to use a reputable payment method and keep records of your transactions.
To flag an ad that is in violation of the website's guidelines, you can click on the "Report" button located on the ad. From there, you can select the reason for the report and provide any additional information that may be helpful.
To get support for a product you purchased, you should first try to contact the seller directly. You can also have a customer support team for complaint.
We respect every brands for copyright and trademark infringement. it is prohibited posting of content that is protected by copyright or trademark without the permission of the owner.
Using of copyrighted or trademarked images without permission is prohibited. Additionally, the use of images that are offensive or inappropriate. You can check out content policy for more details.